Advisors
![Deffense Florent](/sites/public/files/styles/1_1_275x275/public/images/2017-10/fde_astridphoto_1.jpg?h=696d5a0e&itok=8Hv52FZg)
Florent
Deffense
Advisor FR /Coordinator SLM Team
![Bilcke Jo](/sites/public/files/styles/1_1_275x275/public/images/2017-10/jbi_astridphoto_1.jpg?h=148369d1&itok=F4yQbpyw)
Jo
Bilcke
Advisor NL
![Leemans Peter](/sites/public/files/styles/1_1_275x275/public/images/2017-10/ple_astridphoto_0.jpg?h=c613c955&itok=S445SjIv)
Peter
Leemans
Advisor NL
![Peraux Olivier](/sites/public/files/styles/1_1_275x275/public/images/2017-10/ope_astridphoto.jpg?h=0507e4a7&itok=_EVJls2G)
Olivier
Peraux
Advisor FR
Philippe
Delcol
Customer Relationship Manager
Four ASTRID advisors are responsible for a region and/or a user group and provide information on the following topics:
- Service Level Agreement (SLA) and degree of service,
- validation and framework agreements for end user equipment,
- network developments and upgrades,
- coverage maps,
- advice on subscriptions,
- system security (capacity, redundancy,…),
- training,
- new services,
- radio usage and fleet mapping,
- etc.